Product
What is the best way to describe your products?
What level of specialised knowledge required to select your products?
On average, how many options does one product have?
Do you use variants
Pricing
How many customers do you have?
How often do you perform price updates
Do you have customer specific pricing?
How many price groups do you have?
Do you issue customer specific price lists?
Where is pricing managed?
What percent of orders have pricing errors?
Process
How many quotes do you do per month?
How long does it take to do a quote?
Are quotes checked before they are sent to the customer?
How many systems does it take to sell one product?
What percent of orders have technical errors?
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